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Cancellation terms

Last updated : July 2026

These terms apply to car rental, airport transfers and VIP chauffeur bookings.

1. Free, refunded cancellation

Free cancellation, refunded up to 48 hours before pick-up. This rule applies to car rental, airport transfers and VIP chauffeur bookings.

2. Refund

If you cancel at least 48 hours before pick-up, your booking is refunded.

3. Less than 48 hours before pick-up

After that, i.e. less than 48 hours before pick-up, fees may apply.

4. How to cancel

From your account, or with our team using your booking code if you booked without an account.

A question about this document?

A team reachable by phone and WhatsApp.

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