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Cancellation & refund

Last updated : July 2026

Our cancellation policy is simple and transparent.

1. Free cancellation

You can cancel any booking free of charge up to 48 hours before the pick-up time.

2. Refund

If cancelled within the deadline, you are fully refunded to your original payment method within a few business days.

3. Late cancellation

A cancellation less than 48 hours before pick-up may incur fees, the details of which are provided at the time of cancellation.

4. How to cancel

Go to the Booking tracking page with your code (PNR), or contact our team.

A question about this document?

Our team is available 7 days a week.

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